This site does not take payments. If you bought a product shown here, check the receipt or checkout confirmation for the product, seller, date and transaction reference. The seller's refund terms and applicable consumer rights govern the purchase.
Refund policy / Updated 26 September 2026
Refunds, made clear.
The seller named on your receipt handles the payment. Start there, and we will help you find the right route if you are unsure.
01 Find your receipt
02 If Paddle billed you
Use the support link in your receipt or your product's billing page, or request a refund through Paddle. Paddle reviews eligibility under its current refund policy, including any statutory withdrawal rights that apply where you live.
03 If a store billed you
For an App Store or Google Play purchase, use the refund process for the store shown on the receipt. Store billing is separate from a purchase billed by Paddle.
04 If something went wrong
If access was not delivered, the product does not work as described, or you cannot identify the seller, email hello@latenari.com with the product name, purchase email and receipt reference. Do not send a card number. We will help investigate or direct you to the seller.
05 The important distinction
Cancelling a subscription stops future renewals; it does not automatically refund an earlier charge. A refund request is a separate step. Your legal rights are unaffected by this page.